Pursuing certification of a quality system requires a business to follow several basic phases: 1. The Management Commitment and Leadership Phase 2. Quality System Engineering and Evaluation Phase 3. Quality System Certification and Compliance Phase
DO:Go for certification based on compelling and business value-based reasons. DON’T:Let customers or the marketplace force you to rush for certification. Plan to get some competitive advantage from the certification. DO:Get senior management to champion and commit to leading the efforts. DON’T:Just recreate a new quality system. Be creative and business-wise by building on the…
Say “ISO 9000” and most U.S. businesses recognize it as a certification to quality system standards, now accepted worldwide and held highly in the European marketplace. The standards, which have been widely adopted by manufacturing companies here and abroad, ensure the consistency of quality in many regulated product industries such as personal protection devices, construction…
Compliance to a standard, voluntary or mandated, does not mean that all of your business problems will be solved. It can be, in fact, only the tip of the iceberg. Real improvements for a business’ competitive position depends to what degree the organization has made compliance part of the overall culture of continuous improvement. Below…
Standards can be thought of, in basic terms, as an attempt to create order and a means to foster productive investments of efforts/energy and resources. Management knows that the degree to which resources are allocated efficiently has tremendous impact on the overall performance of an organization. The key behind this, and the way smart managers…
OAKBROOK TERRACE, IL — April 5, 1996 — Strategic Business Management Company (SBM) is the first U.S. consulting firm to achieve ISO certification under ISO 9002, effective March 20, 1996. This accreditation, which was given by Underwriters Laboratories, acting as the official ISO registrar, distinguishes SBM as the sole business advisory firm of its kind…