Knowledge Base

Table of Contents

The Knowledge Base contains excerpts of articles that we created for our newsletter, SBM Insight. If you would like to receive a complimentary copy of SBM Insight, contact Kayla Nuyen. Any interest in contributing articles to our Knowledge Base should be directed to Bitthal Gujrati.

The categories are as follows:
– ISO 9000
– Change Management

ISO Registration

As an ISO 9002-registered firm (the only business management consulting firm WE know of…), SBM can guide your organization through the trials and tribulations of ISO-certification. We have collected the following articles regarding ISO and its impact.

SBM Achieves ISO Certification
The Impact of Standards on Business Performance
Maximizing Competitive Position and Improvements Using Standards
Roadmap to ISO 9000
Do’s and Don’ts for Quality System Certification
– Steps to ISO Certification

Change

With the pace of technology today, managing change is an important issue for all organizations.

– Technology Drivers in Change Initiative
Change
– Implementing New Technology
Getting Results with Change Initiatives
Successful Change Implementation